This Privacy Policy explains how AntiguaNice.com ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website and use our services to explore and book travel experiences in Antigua & Barbuda.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services:

Personal Information You Provide

Name, email address, and phone number when making bookings
Billing and payment information for transactions
Travel preferences and special requests
Communication history when you contact our support team
Newsletter subscription preferences

Information Collected Automatically

Device information (browser type, operating system)
IP address and approximate location
Pages visited and features used on our website
Referring website and search terms

How We Use Your Information

We use the information we collect for the following purposes:

Process and manage your bookings for accommodations, activities, and services
Send booking confirmations, updates, and travel-related communications
Provide customer support and respond to your inquiries
Personalize your experience and show relevant content
Send promotional emails about special offers (with your consent)
Improve our website, services, and user experience
Detect and prevent fraud or unauthorized access
Comply with legal obligations and protect our rights

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies

Required for the website to function properly, including session management and security.

Functional Cookies

Remember your preferences such as language settings and search history.

Analytics Cookies

Help us understand how visitors interact with our website to improve performance.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Services

We work with trusted third-party service providers to deliver our services:

Payment Processors: Stripe processes payments securely. We do not store your full payment card details.
Booking Partners: Kleesto API facilitates accommodation and activity bookings with local providers.
Analytics: Google Analytics helps us understand website usage patterns.
Email Services: We use email service providers to send transactional and marketing emails.
Maps: Google Maps displays location information for beaches and attractions.

These providers have their own privacy policies and are contractually obligated to protect your data.

Data Security

We implement industry-standard security measures to protect your personal information:

SSL/TLS encryption for all data transmitted between your browser and our servers
Secure payment processing through PCI-DSS compliant providers
Regular security audits and vulnerability assessments
Access controls limiting employee access to personal data
Data backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

Request a copy of the personal data we hold about you.

Correction

Request correction of inaccurate or incomplete data.

Deletion

Request deletion of your personal data (subject to legal requirements).

Portability

Receive your data in a portable, machine-readable format.

Opt-Out

Unsubscribe from marketing communications at any time.

Restriction

Request restriction of processing in certain circumstances.

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

AntiguaNice.com - Data Protection

Email: privacy@antiguanice.com

Address: Heritage Quay, St. John's, Antigua

Phone: +1 (268) 462-1234

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.